This is something that has happened to me occasionally.
As you might have noticed, there are some plugins that when you upgrade to the paid version, you are required to keep the free version installed as well. The reasoning or methods behind this are not something I don’t care to understand.
But in many cases, when there is an update to one of them, often you will find an update to the other as well.
Naturally, you click both to upgrade at the same time.
Sometimes it goes without a hitch, but other times, on the premium version, you will get an error message telling you that the update failed. In fact, this has also happened to me with some plugins and their extensions as well.
Usually I found that the second one would update when I revisited the page. After experiencing this a few times, I hit on a process that works.
Upgrade the free version.
Refresh that page.
Update the premium version.
It worked like a charm.
What Happens When You Ask Advanced WordPress People About This?
Once I realized what was going on, I decided to meander over to a group I belong to on Facebook, Advanced WordPress. I don’t contribute much to the group because a lot of coding is usually discussed and I might as well be reading a foreign language. Still, often I skim and scan the content. it.
While I was there the other day, I decided to address the above problem with plugin developers. If you dare (and you belong to this Facebook group), you can read through this thread.
I decided to share this with my readers just in case it ever happens to you. Maybe it will never happen again, but in any case, it may save you a brief moment of grief or the thought of hitting the support forums.