Someone asked me in previous post about using the default coupons to give someone a store credit on their site. I didn’t know of an easy way to do it, but I also knew that the extension, WooCommerce Store Credit would be the best solution.
As you might have experienced, there are certain times when a credit works best. In fact, if you have a store with a diverse inventory, there are times when you could hold onto your sale by offering a store credit vs. a refund. Or, maybe it’s for another reason, like a customer’s bad experience might be that might be best smoothed over by giving them a bonus store credit.
The ideal store credit will give the customer specific amount and if the purchase something below that amount, the remainder is available to apply to for a future purchase. For example, you give them a $100 credit, they spend $60, that remaining $40 is there until it expires or is totally used up.
Also, if customers choose to purchase something that is more than the store credit that they have left, they will be able to easily take care of the difference at checkout.
But however you choose to give store credits to customers, you want to be able to do it easily.
WooCommerce Store Credits
Creating the store credit is similar to creating a coupon in WooCommerce. You will simply go to WooCommerce > Coupons > Add Coupon and select Store Credit as the Discount type.
After doing that, you get the same choices you would if you were creating a coupon.
You will be able to allow restrictions just like a coupon and be able to specify whether it works with other coupons, sale items, and on specific products, categories, even an email restriction.
And usage limitations as well.
Sending a Store Credit to a Customer
Sending a customer a store credit is easy. You will find under your WooCommerce menu a Send Store Credit, where you will put in an email and the credit amount. Once you click the Generate coupon and email customer, it will be assigned to that customer only.
And they will get an email that looks like this.
Your customers can keep track of their store credit on their account page.
Lastly, all store credits can be used by inserting them into the coupon field at checkout.
That’s it. Instead of struggling to find a workaround in your default coupon settings, make life a bit easier for yourself and get the WooCommerce Store Credits extension.